Did you know that we ship any product to you for free if your order comes to over £100? We strive to keep our shipping charges as low as possible, which means getting your fireplace product to you anywhere in the world is more affordable than ever before.
As we offer such a wide variety of products, with various weights, dimensions and values, we use a multitude of different couriers to delivery our goods to you. This means that we can offer a more accurate shipping charge to you. Rather than grouping larger areas together, we 'zone' areas and price them accordingly. To keep our shipping charges as low as we can, we only charge you what we are charged by the couriers to cover our costs, we do not make money on these charges. Due to being located in the south east of the England, we are hit by high delivery costs to Scotland and offshore islands. We will cover up to the same value that we would if it was being delivered to England or Wales mainland and we only ask for you to cover the difference. This is the same for all offshore islands including Isle of Wight, Isle of Man, Northern Ireland and the Channel Islands (all prices shown include VAT). Pleaste Note our pallet deliveries are a one man kerbside delivery only. For more information please read our full terms and conditions.
As standard, if we have the item in stock we aim to deliver as quickly as we can, often despatching within 24 hours of an order being placed. The charges stated above are based on standard economy services with our couriers, to keep costs down. It is possible (as a small surcharge) to provide a next day, AM or timed delivery, but please speak to a member of our despatch team who will be able to go through the services available to you on your order.
Currently we offer free delivery on orders over £100 to any mainland England, Wales or Industrial Scotland address. It doesn’t matter the weight or size of the item, if your shopping basket value is more than £100 then delivery will be free to you. Typically these items are despatched on an economy service. It is possible (as a small surcharge) to provide a next day, AM or timed delivery, but please speak to a member of our despatch team who will be able to go through the services available to you on your order.
Please Note, Free Delivery does NOT apply to Everhot Cookers. These products are hand delivered by the manufacture and are brought into the home, placed into position and plugged in. This service is not covered under our Free delivery and an additional charge is applicable.
As standard we can ship to the Republic of Ireland at competitive prices. Further to this we have shipped various products worldwide, including Europe, USA, Canada, New Zealand, Hong Kong and South Africa to name some of our recent destinations, we can quote on almost all items to any country so please contact a member of the sales team if you would like a shipping estimate. Please note that there are restrictions on what we can send to certain areas. If you are browsing our website from overseas, please ensure that your purchases comply with any local regulations.
Shipping Charges last updated - September 2016
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